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Channel Factory

HR Business Partner

1w

Channel Factory

London, GB · Full-time · £60,000 – £85,000

About this role

We are looking for an experienced HR Business Partner to take operational ownership of HR delivery across the UK, with additional support to selected EMEA markets. This is a hands-on role focused on structure, accountability, and execution. You will ensure HR processes are delivered accurately, in line with UK employment law and company standards.

Manage the full employee lifecycle from onboarding to offboarding while maintaining accurate and compliant HR documentation. Partner with Payroll to ensure correct salary, tax, and benefits administration. Identify risks and drive practical process improvements.

Advise managers on performance, absence, disciplinaries, and terminations, independently handling employee relations cases end-to-end. Support headcount planning, structural changes, performance reviews, and salary cycles. Coordinate local benefits administration and coach managers on feedback and improvement plans.

Channel Factory provides intelligent marketing solutions for brands on YouTube and emerging channels, sitting at the intersection of marketing and suitability. Our strong culture values diversity, collaboration, results, critical thinking, analysis, and pragmatic problem solving. Join a thoughtful and intellectually curious company where we expect a lot from one another.

Take full responsibility for assigned markets, deliver deadlines and compliance reliably, and provide pragmatic HR guidance aligned with business priorities. Operate with humility and a no-prestige mindset, stepping in where needed. Share knowledge and experience to strengthen the wider HR team.

Requirements

  • 5–8 years’ experience in HR generalist or HRBP roles
  • Proven experience managing employee relations cases independently
  • Strong working knowledge of UK employment law (required)
  • Experience supporting multiple markets is a plus
  • Highly structured, detail-oriented, and accountable
  • Confident communicator with the ability to influence stakeholders
  • Collaborative, pragmatic, and hands-on
  • Fluent in English; additional language is a plus

Responsibilities

  • Manage the full employee lifecycle (onboarding to offboarding)
  • Ensure compliance with local employment law, internal policies, and controls
  • Maintain accurate and compliant HR documentation
  • Partner with Payroll to ensure correct salary, tax, and benefits administration
  • Advise managers on performance, absence, disciplinaries, and terminations
  • Independently handle employee relations cases end-to-end
  • Support performance review and salary review cycles
  • Coach managers on feedback and improvement plans

Benefits

  • Strong culture that values diversity, collaboration, and results
  • Bias towards execution balancing critical thinking, analysis, and pragmatic problem solving
  • Thoughtful and intellectually curious company culture